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Later connects to social networks to publish posts, collect content, display analytics, and support other features. If a connection expires, refresh it to restore the Later features that rely on that connection.
Before You Refresh
Before refreshing a connection, make sure you have the login credentials for the affected social profile.
- Turn off pop-up blockers so the authentication window can open
- If Instagram prompts you to log in through Facebook, use a Facebook profile that has Facebook access to the Page connected to your Instagram profile
Meta connections may expire more frequently for accounts managing more than 5 Social Sets. Logging in from a new location or changing Facebook Page access can also cause a connection to expire. See Why is My Connection Expired? to learn more.
Refresh Your Connection on Desktop
You can refresh supported social profile connections from your Later settings.
- From Later for desktop, go to Settings > Social Sets & Access Groups
- Find the Access Group containing the affected social profile and select Edit
- Select Refresh beside the social profile
- Follow the prompts to log in to the social network and authorize Later
Once refreshed, the Later features that rely on the connection become available again.
Refresh Your Instagram or TikTok Connection on Mobile
You can refresh Instagram business and creator profiles through Later’s iOS and Android apps. TikTok connections can only be refreshed through the iOS app.
- From the Later mobile app, tap Account > Social Sets
- Tap the Instagram or TikTok profile that needs to be refreshed
- Tap the refresh icon 🔄
- Follow the prompts to authenticate the social profile
Enable Instagram Permissions
If you see Enable Permissions beside your Instagram profile, Later is missing permissions required for some Instagram features.
To enable the required permissions:
- Select Enable Permissions beside your Instagram profile
- Log in to the Facebook profile that has Facebook access to the Page connected to your Instagram profile
- Select Choose what you allow
- Expand every section and enable all permissions for all Pages
Troubleshoot Refreshing Your Connection
If the authentication window doesn’t open or the connection doesn’t refresh, try the following:
- Turn off any pop-up blockers
- Retry the steps in an Incognito or private browsing window
- Open the social network in another browser tab and log in to the affected profile, then return to Later and select Refresh again
Still having trouble refreshing Instagram? Try resetting the connection between Instagram and Later.