In this Article:
Run into a roadblock? Having a technical issue? Got questions about your plan? Later offers several easy ways to get answers to your burning questions. Here we’ll outline how to get help for any questions or issues you come up against.
Included Support
We currently offer the following support options for users on all plans:
- Open support tickets through Chatbot
- 24/7 access to Help Center articles
- Email support at hello@later.com
The Later Help Center
All Later users have 24/7 access to the Later Help Center. Here you’ll find articles on all things Later, including feature guides, troubleshooting, and frequently asked questions. The Help Center can be found right here, at help.later.com.
The Later Chatbot
Built to answer FAQs and guide you through common tasks in Later, our chatbot is a skilled guide and troubleshooter!
Once you're signed in to Later, open Chatbot in the bottom right corner of Later for desktop or mobile web.
Ask Chatbot any question you have! The bot has been trained to help with a wide array of questions and issues.
Human Support
There are several ways to contact our team:
- Chat with our Chatbot
Tip: We recommend using the Chatbot first, as it's trained to help resolve common issues directly. If it can’t help, it will collect all the relevant information needed to quickly resolve your issue and connect you with the right team. It will also help us prioritize your ticket based on factors such as your plan or the type of issue you're experiencing. - Email the team at hello@later.com
- Submit a request through this form