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    Respond to Instagram Comments with Conversations

    Everett Louie
    • Updated

    In this Article:

    Important: Conversations is being replaced by Social Inbox, our new tool for managing Instagram and Facebook conversations and TikTok comments. Learn more

    Later’s Conversations shows you a feed of your most recent Instagram comments, so you can read, reply to, and delete comments from Later for desktop.

    Important: 

    • Conversations is available on Growth plans and up
    • Conversations is only available for Instagram business and creator profiles, as well as for TikTok
    • Conversations isn't available on Later's mobile app
    • Due to Instagram limitations, you can't like comments through Conversations
    • You can't reply to direct messages (DMs) through Conversations

    Conversations offers 3 views for your Instagram comments:

    1. Inbox View: Comments are shown in chronological order, with the most recent comment first
    2. Post View: Comments are sorted by post, with the most recently published post first
    3. User View: Comments are sorted by the user commenting

    Choose How to Sort Your Comments

    From Later for desktop, select Conversations from the left siebdar and select the Instagram account you want to manage comments for.

    Select the Inbox you’d like to view your comments from (Inbox View,  Post View, or User View).

    Tip: If responses are time sensitive, we recommend starting with the Conversations Inbox View as this shows you the most recent comments.
    Important: Due to Instagram limitations, Later can only pull comments from your last 30 posts.

    Respond to Comments 

    Select the comment or post you’d like to respond to. The commenter's username will be automatically mentioned in your reply.

    Enter your response and select Reply. Your response will be threaded as it would on Instagram.

    To reply as a comment that's not threaded, select Reply as Comment first.

    Hide or Delete Comments 

    If you’re seeing inappropriate comments or self-promotion on your Instagram, you can quickly remove these within Later. Hover over the comment and select the trash can icon to delete it, or the eye icon to hide it. If you hide a comment, you can unhide it later by selecting the eye icon again.

    hide-delete-instagram-comments.png
    Tip: if you have a specific comment in mind, you can quickly go to the Inbox view and search for the comment by the Instagram handle or text

    Updating Conversations

    Now you’re ready to start tracking and replying to more people in a shorter amount of time!

    Once you’ve already read and responded to all of your comments and want to do a quick refresh to see the newest comments, simply select the Refresh button:

    The new incoming posts will be listed under New while the previously loaded comments will be listed under Older.

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